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Staying Personal at Scale: Handling Service and Relationships at Nearly 2,000 Doors

Flowers and Associates LLC. Friday, May 3rd, 2019 Comments Off on Staying Personal at Scale: Handling Service and Relationships at Nearly 2,000 Doors

It’s a new day on The Property Management Show podcast, with Marie Liamzon and Brittany Stephens taking over as hosts. On this week’s episode, they spoke to Sandy Highland of Sacramento Delta Property Management about the topic du jour all over the industry: customer experience.

Fresh from PM Grow and Ready to…well, Grow.

At this year’s PM Grow Summit, participants heard a lot about the importance of customer experience and customer relationships. Sandy has been focused on that for years. She gets people to talk about some uncomfortable things; namely their fears and their pain.

The key to growing?

Listening.

Listening will help you relate to customers and prospects better. And if you’re not good at it, you have to practice.

Everyone’s Important… Continue Reading Staying Personal at Scale: Handling Service and Relationships at Nearly 2,000 Doors

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Doug’s Property Management Startup Raises $35 6 Million, do you Mynd?

Flowers and Associates LLC. Friday, March 8th, 2019 Comments Off on Doug’s Property Management Startup Raises $35 6 Million, do you Mynd?

How would you put $35.6 million to use in your property management business? Would you invest in new technology, new systems, and cutting edge marketing?

The Property Management Show this week is all about innovation and a new way of doing business.

Alex talks to Doug Brien, a former NFL kicker with the San Francisco 49ers and a property management entrepreneur. He was the co-founder of the immensely successful Waypoint Homes, and he’s now heading up Mynd.co, a property management company that has raised $35.6 million from venture capitalists.

Mynd Your Business

The philosophy behind what Doug and his team at Mynd are doing is simple: they want to make real estate investing easier for everyone.

They’re working to close the performance gaps they currently see in the in… Continue Reading Doug’s Property Management Startup Raises $35 6 Million, do you Mynd?

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How I Did It Kristin and Shawn Johnson Discuss the Successes and Failures of Independence Capital Pr

Flowers and Associates LLC. Friday, December 7th, 2018 Comments Off on How I Did It Kristin and Shawn Johnson Discuss the Successes and Failures of Independence Capital Pr

Kristin and Shawn Johnson, the owners of Independence Capital Property Management, dropped from 615 to 500 doors on purpose.

Why?

Because they realized that not all business is good business. And, it worked. While trimming those doors, their revenues increased by 12 percent.

Alex talks to them about how they did it in this week’s edition of The Property Management Show.

Building a Business: Getting to 100 Units

You’ll learn that while you’re waiting for the phone to ring, you should be doing a few important things:

Investing in property management software.
Developing systems to management property.
Joining and networking through NARPM and similar associations.

Mistakes Were Meant to be Made

Alex talks to Kristin and Shawn about some of the mistakes they made a… Continue Reading How I Did It Kristin and Shawn Johnson Discuss the Successes and Failures of Independence Capital Pr

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Doug’s Property Management Startup Raises $35 6 Million, do you Mynd?

Flowers and Associates LLC. Friday, September 7th, 2018 Comments Off on Doug’s Property Management Startup Raises $35 6 Million, do you Mynd?

How would you put $35.6 million to use in your property management business? Would you invest in new technology, new systems, and cutting edge marketing?

The Property Management Show this week is all about innovation and a new way of doing business.

Alex talks to Doug Brien, a former NFL kicker with the San Francisco 49ers and a property management entrepreneur. He was the co-founder of the immensely successful Waypoint Homes, and he’s now heading up Mynd.co, a property management company that has raised $35.6 million from venture capitalists.

Mynd Your Business

The philosophy behind what Doug and his team at Mynd are doing is simple: they want to make real estate investing easier for everyone.

They’re working to close the performance gaps they currently see in the in… Continue Reading Doug’s Property Management Startup Raises $35 6 Million, do you Mynd?

Posted in Property Management Videos

Tags: , , , , , , , ,

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